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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next
Technical issues with the site
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DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Master of childprofiles
Registered: May 25, 2007
Germany Posts: 453
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Quoting mediadogg:
I am one of those people that worships contributors. Many thanks for your efforts!!

I've been educated that it is always giving and taking.... so only taking could never be my thing....
And so it was very horrible to handle those complications which made it impossible to give....
DVD Profiler Unlimited RegistrantStar Contributormarcelb7
Registered: Oct. 16, 2000
Registered: March 13, 2007
Reputation: Great Rating
Netherlands Posts: 757
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Not sure if this related to the original problems posted by Magmadrag, but I've had a lot of trouble lately with even connecting to the site. I get a lot of "server not found/DNS error" messages. Tried several browsers, different locations (home/work), cleared browser settings, added exceptions to Bitdefender, and still nothing.

This morning I had the same. I contributed some updates, and 30 minutes later the entire site appeared to be down. Now it's back up (otherwise I couldn't have posted this  ), but the site appears in Chrome as 'Not secure'. Anybody else having this problem?
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,737
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Yeah me too. About once a day for the past few weeks the site is unreachable for a few hours and then it's just back again. I don't know if it's a DNS issue or what it is.
Karsten
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DVD Profiler Unlimited RegistrantStar ContributorDjStar66
Registered: January 26, 2011
Finland Posts: 3
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Same problem here.
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,737
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Just happened again a few minutes ago:



Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantStar ContributorObiKen
Registered: October 22, 2015
Reputation: Superior Rating
Australia Posts: 257
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Quoting DJ Doena:
Quote:
Yeah me too. About once a day for the past few weeks the site is unreachable for a few hours and then it's just back again. I don't know if it's a DNS issue or what it is.


The Invelos site is not having technical problems, it's your local telco's DNS servers that may be experiencing some sort of DNS denial-of-service attack. To get around this temporarily, use the Windows host file and add the IP address of the Invelos web site.

Suggest try adding the following entry to your local HOST file in the Windows\System32\drivers\etc folder:
www.invelos.com 173.167.34.141
 Last edited: by ObiKen
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,737
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Quoting ObiKen:
Quote:
The Invelos site is not having technical problems, it's your local telco's DNS servers that may be experiencing some sort of DNS denial-of-service attack. To get around this temporarily, use the Windows host file and add the IP address of the Invelos web site.


But it's only Invelos. If the DNS service had problems why is it only this one domain?
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Master of childprofiles
Registered: May 25, 2007
Germany Posts: 453
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Same problem here! At least during the last week half of the time the site cannot be found. But only the invelos site like for DJ Doena.

Sometimes it's only for minutes, but sometimes half of the day not available
DVD Profiler Unlimited RegistrantStar Contributormarcelb7
Registered: Oct. 16, 2000
Registered: March 13, 2007
Reputation: Great Rating
Netherlands Posts: 757
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Phew! I'm glad to hear that I'm not the only one. Let's hope this is resolved soon.
DVD Profiler Unlimited RegistrantBloodyAl
Registered: July 17, 2008
Posts: 5
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I found by adding a few extra DNS servers, alongside my ISP's DNS servers, fixed it.

I added in the OpenDNS DNS servers 208.67.222.222 and 208.67.220.220

Along with the Cloudflare DNS servers 1.1.1.1 and 1.0.0.1

As I use DHCP to assign my PC's IP addresses, I added it to my Mikrotik router, but you can also add them (If you use Windows 10) to the Advanced TCP/IP Settings (The DNS tab) in the Network settings.
DVD Profiler Unlimited RegistrantStar ContributorDjStar66
Registered: January 26, 2011
Finland Posts: 3
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Still have same problem. It comes and goes. I added www.invelos.com 173.167.34.141 to host file but that didn't help. Changing browser didn't help either.
DVD Profiler Unlimited RegistrantStar ContributorObiKen
Registered: October 22, 2015
Reputation: Superior Rating
Australia Posts: 257
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Quoting DjStar66:
Quote:
Still have same problem. It comes and goes. I added www.invelos.com 173.167.34.141 to host file but that didn't help. Changing browser didn't help either.

Yes, I realize now that the HOST file is used when pinging but not used by web browsers.

Best and easiest method is to modify your internet  adapter connection setting on your PC:
==> right click your adapter icon and select Properties
==> select the TCP/IPv4 and click Properties button
==> change the DNS settings from "Obtain DNS server address automatically" to "Use the following DNS server addresses:"
==> enter the following IP addresses
        Preferred DNS server: 8.8.8.8
        Alternate DNS server: 8.8.4.4

Click OK to save your changes.

The above addresses are Google's DNS servers.  If you have any privacy concerns with Google potentially  monitoring your DNS traffic then consider using the IP addresses BloodyAl provided in the previous post.

Have not had a single problem with the Invelos site since making the change. Hope that helps.
 Last edited: by ObiKen
DVD Profiler Unlimited Registrantjjom
Registered: February 20, 2011
Portugal Posts: 84
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Is the site dead?
 Last edited: by jjom
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,508
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Quoting jjom:
Quote:
Is the site dead?

If you could post a question in the forum then .... no. 
My freeware tools for DVD Profiler users.
Gunnar
DVD Profiler Unlimited RegistrantStar ContributorDjStar66
Registered: January 26, 2011
Finland Posts: 3
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Quoting ObiKen:
Quote:
Quoting DjStar66:
Quote:
Still have same problem. It comes and goes. I added www.invelos.com 173.167.34.141 to host file but that didn't help. Changing browser didn't help either.

Yes, I realize now that the HOST file is used when pinging but not used by web browsers.

Best and easiest method is to modify your internet  adapter connection setting on your PC:
==> right click your adapter icon and select Properties
==> select the TCP/IPv4 and click Properties button
==> change the DNS settings from "Obtain DNS server address automatically" to "Use the following DNS server addresses:"
==> enter the following IP addresses
        Preferred DNS server: 8.8.8.8
        Alternate DNS server: 8.8.4.4

Click OK to save your changes.

The above addresses are Google's DNS servers.  If you have any privacy concerns with Google potentially  monitoring your DNS traffic then consider using the IP addresses BloodyAl provided in the previous post.

Have not had a single problem with the Invelos site since making the change. Hope that helps.


Looks like that did the trick. Thank you very much for help.
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,598
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Does this happen at a specific time of day?  I haven't noticed any issue from the States.
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