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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
A Load of Update Confusions
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DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Master of childprofiles
Registered: May 25, 2007
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Germany Posts: 254
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I could open several threads as this time it is a list of things worrying me, but I try to pack all in one. So it might be more to read, maybe I do something wrong but I presume we got more technical problems again.

1. We all know the window appearing ""Online" - "Refresh Updated Profiles from Invelos..."

I disbelief the "quality" of this window because of one thing: You see the column header "Titles", and no matter how often I click on this header to sort the updates by title, they never get sorted this way. So far I am not able to find out WHAT they are sorted by, but so far not the right way. Just imagine you get updates for 3 or 4 TV Series, each with 20, 30 or even more discs. So on this image you can see exactly that. And it's a little bit confusing seing Series A, B, B, A, C, C, A, C, B or something similar. Could anybody explain me that kind of "sort"?

2. Contributing with the correct parsing, contribution accepted, no update since then but getting one with the WRONG parsing!
The crew-member I am speaking about is "Anthony - Santa Croce", producer for several episodes of the series "Monk". I splitted it to show you the right parsing. That means: "Santa" is not a middle name but part of the name. So why do I get "my" correct contribution back as a wrong parsed update?

3. Similar like 2. is: Correcting and contributing the running time (of the box with the whole series "Monk"), contribution accepted and released, no update since then but getting one with the former (wrong) running time

For number 1 I guess profiler sorts by anything else, but without any "technical" explanation I am not able to understand what this "anything" could be.
For numbers 2 + 3 I'd like to say that either anything on the site in the process "behind" runs the wrong way or somebody does any manual change for purpose (which would make no sense).

Anybody else similar experiences? Any senseful explanations for that confusing facts?
DVD Profiler Unlimited RegistrantStar ContributorT!M
Profiling since Dec. 2000
Registered: March 13, 2007
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Netherlands Posts: 8,364
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Quoting Magmadrag:
Quote:
Could anybody explain me that kind of "sort"?

Inexplicably, that window doesn't sort using the "Title" field, but the "Sort Title" field - but that's not all. It doesn't use your "Sort Title" field, but the "Sort Title" field as stored in the online database. And *that* one is set at the moment a profile is uploaded to the online database for the very first time, and there's no way to ever change it again. So, if somehow someone once managed to set a sort title of "a" for a profile, then it will forever be listed quite up high in this particular screen, no matter what the actual "Title" or "Sort Title" is. There's no way - for us - to fix that. Invelos would have to do that.

Quote:
So why do I get "my" correct contribution back as a wrong parsed update?

Accepting an update into your local database never overwrites local parsing. The system has been set up to ignore parsing as much as possible, and leave it to the users. Basically, you just apply whatever parsing you deem "correct", and then you never look back. No difference will come up on the comparison screen, and your "correct" parsing won't be forced onto other users.

Quote:
Correcting and contributing the running time (of the box with the whole series "Monk"), contribution accepted and released, no update since then but getting one with the former (wrong) running time

Sounds like it hasn't been accepted and released, then. Or it has already been superceded by another contribution, one that was approved after yours.
 Last edited: by T!M
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Master of childprofiles
Registered: May 25, 2007
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@T!M:
Sorry, but I have to totally disbelief in some of your explanations.

According to #1: As at least 90 % of the updates I am talking about are for TOTALLY NEW (child-)profiles, just CREATED BY ME, then MY sort title should be the one profiler sorts by as there has been no update for the initial profiles yet. If my sort title isn't the one profiler sorts by, then your definition can't be true

#2: Accepting an update with WRONG parsing would automatically replace "Anthony - Santa Croce" with "Anthony - Santa - Croce". And as I didn't type the data myself but took it from the parent profile, they are allready correct in the database.

#3: Like mentioned in the first post: My correction of time WAS the latest update, just released, no time for another one. That's the reason for my confusion.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
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@Magmadrag

Sorry to intrude, but it seemed to me as though @T!M was trying to help with some detailed info that sounded reasonable to me. Why attack?

Another experienced user with a massive reputation score cannot be all wrong. Maybe a matter of interpretation?
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DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Master of childprofiles
Registered: May 25, 2007
Reputation: High Rating
Germany Posts: 254
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@mediadogg
Sorry if you see my response as kind of an attack and I don't know what made you thinking this way.

But what in your opinion could I have done alternatively? No matter if T!Ms response includes facts or just an opinion, my answer was nothing else than an evidence that he can't be right.
DVD Profiler Desktop and Mobile Registrantmediadogg
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Registered: March 18, 2007
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Quoting Magmadrag:
Quote:
@mediadogg
Sorry if you see my response as kind of an attack and I don't know what made you thinking this way.

But what in your opinion could I have done alternatively? No matter if T!Ms response includes facts or just an opinion, my answer was nothing else than an evidence that he can't be right.

Well of course he could be right. That means that you could be wrong. Be open minded and explore what could cause two people looking at the same facts to get two different answers? It usually means that one or both parties are missing something.

- An Invelos bug (yes, it happens)
- The website / backend doesn't work the way you think it does
- A glitch in the normal flow of contributions approvals - they are just people
- etc.
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 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar Contributorscotthm
Registered: March 20, 2007
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Quoting Magmadrag:
Quote:
1. We all know the window appearing ""Online" - "Refresh Updated Profiles from Invelos..."

I disbelief the "quality" of this window because of one thing: You see the column header "Titles", and no matter how often I click on this header to sort the updates by title, they never get sorted this way.

That's odd.  It seems to work for me.



---------------
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
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@Magmadrag

Pardon my dumb question, but your sort title fields are not blank, right? 
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Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Master of childprofiles
Registered: May 25, 2007
Reputation: High Rating
Germany Posts: 254
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@mediadogg:

They are never.... :-)
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,223
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Looking at the profiles the only difference I can spot is that the original title fields for some have Season (followed by number then disc number) and some don't, e.g. Some are Monk: Season 7: Disc 1 some are just Monk: Season Five

From the explanation given that shouldn't impact it, but it might be worth correcting that to see if it fixes the issue.

As for the runtime, not sure why it's not showing for you unless it's a fully locked profile and you've chosen to hide changes for those as the profile is showing 5137 as per your notes (I assume you rounded up). Might want to run the database repair tool.
IVS Registered: January 2, 2002
 Last edited: by Lithurge
DVD Profiler Unlimited RegistrantStar ContributorT!M
Profiling since Dec. 2000
Registered: March 13, 2007
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I still stand by everything I said about sorting in the "Refresh Updated DVD Profiles" screen, but there's one more issue at play that wasn't clear to me from Magmadrag's original post, and which I therefore didn't address - which is that every single profile we see on his screenshot was a newly submitted profile. None of them were approved updates to existing profiles, but they were apparently all newly submitted (child) profiles. And they are always listed at the top of the "Refresh Updated DVD Profiles" screen, before the approved updates to existing profiles. Why is anyone's guess, but it's always been like that. New profiles first, then updated profiles.

How Invelos decides to sort those new profiles at the top of the list remains a mystery to me, but the rest, the approved updates to existing profiles, those are sorted based the way I explained earlier, by the original sort title that got set when those profiles were first submitted.
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Master of childprofiles
Registered: May 25, 2007
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Germany Posts: 254
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Quoting T!M:
Quote:
And they are always listed at the top of the "Refresh Updated DVD Profiles" screen, before the approved updates to existing profiles. Why is anyone's guess, but it's always been like that. New profiles first, then updated profiles.


That clarifies a lot. Or at least makes me able to understand the way they are sorted. Altough I still can't understand why they are not sorted by title if I click on the column header... do you understand my confusion=

and @mediadogg: especially for TV series it is very importand for me to enter sort titles. As quite often in the parent profile the number of the season is written verbally (one, two, ...) I always use the sort title to replace that per numbers (1, 2, ...) to keep series/seasons in ascending order
DVD Profiler Unlimited RegistrantStar ContributorT!M
Profiling since Dec. 2000
Registered: March 13, 2007
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Quoting Magmadrag:
Quote:
Altough I still can't understand why they are not sorted by title if I click on the column header... do you understand my confusion=

Certainly. If the software does offer the option to sort alphabetically by clicking on the column header, but subsequently doesn't actually *do* that when you click it, then that's confusing, indeed. It's just not something that we can fix - only Invelos could do that, but chances of that happening seem pretty slim nowadays...
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
Master of childprofiles
Registered: May 25, 2007
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Germany Posts: 254
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@T!M:

Just one more question: You mentioned before that "new" ones seem to be sorted at the top?

But if all of them are new, how are they sorted? I presume that child profiles for one season are released one after another - if they were sorted by their release. So I am still not able to understand why there is a mixture between the series.
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