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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
I CAN add new titles.
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DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,560
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I'm surprised to learn that so many users have problems adding new titles to their database. It works just fine for me. This makes me think that there is one of two explanations:

1) This only affects some titles.
- or -
2) There is a problem locally for those who experience this problem.

The second explanation seems the most likely. So probably something went wrong when you tried to access the online database while it was down. And it would seem that it's not something that gets fixed by a database repair.

So, in order to find out where the problem lies, I would suggest the following first step.
Create a new database (File / Open Database / New Database). Can you add a title to this new database?
Can anyone let me know if this works for you?
My freeware tools for DVD Profiler users.
Gunnar
DVD Profiler Unlimited Registrantbpatt
Registered: March 26, 2007
Posts: 56
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No change, exact same issue.
Dyslexics are teople poo.
DVD Profiler Unlimited RegistrantStar ContributorRanavalone
Registered: December 14, 2010
Finland Posts: 90
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For me it appears like DVD Profiler can't download the profile list when attempting to add new profiles, but it turns out that this is not the case.

First time starting to add new profiles on a particular day, I can see the status message "Connecting to Invelos Software" with the Cancel button.

Underneath it there's a partially obscured small error message dialog box with message "Unexpected end of file".

However, I can drag the small "Unexpected end of file" dialog box to be completely visible and if I just click Ok in that dialog box, I can start entering new profiles and the details for those profiles that are already in the central DB get pulled to my local without problems.

In summary, I can add new profiles in to my local DB without problems; there's just seems to be a superfluous "end of file" error message. At least I haven't come across any issues so far.
 Last edited: by Ranavalone
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,617
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Quoting Ranavalone:
Quote:
For me it appears like DVD Profiler can't download the profile list when attempting to add new profiles, but it turns out that this is not the case.

First time starting to add new profiles on a particular day, I can see the status message "Connecting to Invelos Software" with the Cancel button.

Underneath it there's a partially obscured small error message dialog box with message "Unexpected end of file".

However, I can drag the small "Unexpected end of file" dialog box to be completely visible and if I just click Ok in that dialog box, I can start entering new profiles and the details for those profiles that are already in the central DB get pulled to my local without problems.

In summary, I can add new profiles in to my local DB without problems; there's just seems to be a superfluous "end of file" error message. At least I haven't come across any issues so far.


It seems there's an online issue with the data for the OnlineProfile.dod file. If you remove, or rename, this file it should get recreated based on the data downloaded, but currently it will not. Therefore, if you don't have this file locally, you can't add new profiles.
DVD Profiler Unlimited Registrantbpatt
Registered: March 26, 2007
Posts: 56
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Others, though, do not get the ability to add titles, even after clearing the error - a message "Online profile list required" appears, suggesting it needs to be downloaded. That download also fails. Following that, it does not offer an option to add any titles. In my case, I did do a complete uninstall and restore, so it likely needs an initial download to show me any titles.
Dyslexics are teople poo.
 Last edited: by bpatt
DVD Profiler Unlimited Registrantdeepred
Registered: August 22, 2007
Posts: 13
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I'm in the same case of Ranavalone, but apparently it doesn't work for everyone.  I hope it will be fixed soon, then.
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,560
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I tested renaming my OnlineList.dod and OnlineListSel.dod, and sure enough I could not download new versions of these, and could not add new titles. Renamed back and everything worked.

So it would seem that unless you have uncorrupted versions of these files, you're currently out of luck. 

Hopefully this will soon be fixed.
My freeware tools for DVD Profiler users.
Gunnar
DVD Profiler Unlimited RegistrantStar ContributorObiKen
Registered: October 22, 2015
Reputation: Highest Rating
Australia Posts: 263
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Quoting GSyren:
Quote:
I tested renaming my OnlineList.dod and OnlineListSel.dod, and sure enough I could not download new versions of these, and could not add new titles. Renamed back and everything worked.

So it would seem that unless you have uncorrupted versions of these files, you're currently out of luck. 

Hopefully this will soon be fixed.

There is another knock-on effect, any profile submitted that subsequently gets approved, will not get released, because the approved profile changes can no longer be parsed into the non-existent online database file!
 Last edited: by ObiKen
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