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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Runtime Error whem contributing a new birth year
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DVD Profiler Unlimited RegistrantStar ContributorGamemaster
Registered: February 8, 2011
Reputation: Highest Rating
Netherlands Posts: 1,202
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I get a runtime error when I try to contribute a new birth year.

The error occurs when I check the checkbox to add the new birth year to the database. Hopefully it's possible to fix this is error.
DVD Profiler Unlimited RegistrantStar ContributorThe_Fox
A fan of physical media
Registered: May 12, 2007
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Germany Posts: 41
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I confirm this error. It is independent on the browser, checked with Chrome and Edge.
DVD Profiler Unlimited RegistrantStar Contributorjurgen42u
Registered: May 22, 2007
Belgium Posts: 136
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I still get an error for the Conan Chronicles at my online database and a broken picture symbol for my last 5  purchases.

What's the solution? I'm not technical minded.
 Last edited: by jurgen42u
DVD Profiler Unlimited RegistrantStar ContributorRutan
Registered: March 14, 2007
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Australia Posts: 2,319
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I still think there is stuff going on in the background to get the site working.
DVD Profiler Unlimited RegistrantStar ContributorGamemaster
Registered: February 8, 2011
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Netherlands Posts: 1,202
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Unfortunately this is still not working.
DVD Profiler Unlimited RegistrantStar ContributorThe_Fox
A fan of physical media
Registered: May 12, 2007
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Germany Posts: 41
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I put it in as a formal "ticket", for whatever it's worth. No answer however.
DVD Profiler Unlimited RegistrantStar ContributorGamemaster
Registered: February 8, 2011
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Netherlands Posts: 1,202
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Quoting The_Fox:
Quote:
I put it in as a formal "ticket", for whatever it's worth. No answer however.

I did that as well. I don't know if that will work. This was the third time. The first one is on queeue for almost six years now and nithing has been done with that. The second one is almost 2 years in queue, but miraculously that problem was solved within a couple of days without any feedback. So hopefully that happens again.
DVD Profiler Unlimited RegistrantStar ContributorGamemaster
Registered: February 8, 2011
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Netherlands Posts: 1,202
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Unfortunately the support ticket didn't help solving the problem. So it's still not possible to add a new birth year to the database.
DVD Profiler Unlimited RegistrantStar ContributorRutan
Registered: March 14, 2007
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Australia Posts: 2,319
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I want to a BY correction but had to submit the profile with old BY.
DVD Profiler Unlimited RegistrantStar ContributorGamemaster
Registered: February 8, 2011
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Netherlands Posts: 1,202
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And it's still not possible to add new birth years...

This is getting a bit annoying now.
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