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    Invelos Forums->DVD Profiler: Desktop Feature Requests Page: 1 2  Previous   Next
Make Feature Requests PRIVATE and OPEN YOUR MINDS!
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thebigbadbear
I'm gone baby, gone!
Registered: November 25, 2007
Posts: 3
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I've just read a post where a user was stomped on by other users for his feature request.

His request sparked a debate that was almost beside the point.  Users debating the usefulness of the request to themselves.  Debating the legality of the request.  Pointing out it's been requested before (as if that proved it was a bad idea -- if anything it proves that there's more people who want it.)

Making requests open invites debate. There should be no debate.  YOU the developer are supposed to decide what goes in the product from the requests you recieve.  What you created is an environment where I would be afraid to suggest a new feature because of the personal attacks I've just read.

That kind of potential for users to fear submitting ideas could keep a brilliant new idea from reaching you.  That missed idea could be the difference between you going down in flames while your competitors steal the march on you vs. surviving to the next round.

I also have to throw in one last point: Your narrow-minded approach to profiling only DVD materials and ignoring [edit] all other movie media storage types [/edit] is a major disadvantage.  You competitors lack this disadvantage.  They can adapt to new changes in media formats without having to re-write their software.  That's bad news for you!

Good luck and Goodbye!

Edit: Good point Imoelleb!  I unclearly said "media" when my meaning is better represented as "movies regardless of media storage type."

Ex-Profiler.
- TheBigBadBear
 Last edited: by thebigbadbear
DVD Profiler Unlimited RegistrantStar Contributorsurfeur51
Since July 3, 2003
Registered: March 29, 2007
Reputation: Great Rating
France Posts: 4,479
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Quoting thebigbadbear:
Quote:
... What you created is an environment where I would be afraid to suggest a new feature because of the personal attacks I've just read....
...
Good luck and Goodbye!

Ex-Profiler.- TheBigBadBear


This is the result of the unbearable attitude of some users who jump on every newby and flame and insult instead of trying to understand and to explain politely.

The contribution forum was the first to suffer from that attitude, but now we find it also in the technical forum and the request features forum. There is quite only the translation forum which remains friendly (guess why ?)
Images from movies
DVD Profiler Desktop and Mobile Registrantlmoelleb
Beer Profiler now!
Registered: March 14, 2007
Denmark Posts: 630
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Quoting thebigbadbear:
Quote:
...
I also have to throw in one last point: Your narrow-minded approach to profiling only DVD materials and ignoring the whole media library is a major disadvantage.  You competitors lack this disadvantage.  They can adapt to new changes in media formats without having to re-write their software.  That's bad news for you!

Good luck and Goodbye!

Ex-Profiler.
- TheBigBadBear


I am afraid you make the standard mistake of assuming that if you take the best program to manage DVD collections and extend it to manage other things, you automatically get the best program to manage these things as well.

Unfortunately it seldom works like that - do you think it is a coincident that the competitors you mention are indeed able to manage more media but do not do as good a job of the specific task of managing DVD collections? Generally speaking, the more generic a program becomes the less good it becomes at the specific tasks.

Personally I use DVD Profiler as a movie collector and I do not care about the plastic the movie is delivered on. I would love to see the program move in that direction (so no games, music, or hamsters included) but this is obviously up to the developer. And even though there are a lot of responses etc on this forum that shouldn't be here, I am quite sure Ken can make up his own mind, so I doubt it really matters for the future direction of DVD Profiler.
Regards
Lars
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: Superior Rating
Germany Posts: 2,217
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Quoting thebigbadbear:
Quote:
Making requests open invites debate. There should be no debate.

Absurd drivel. Of course there should be a debate.
Quote:
YOU the developer are supposed to decide what goes in the product from the requests you recieve.

Yes, and for that he should know if a certain request is supported by only one individual or a significant number of users.
Quote:
Your narrow-minded approach to profiling only DVD materials and ignoring [edit] all other movie media storage types [/edit] is a major disadvantage.

To you yes, not to the majority.
Quote:
You competitors lack this disadvantage.

Name one competitor with an online database! All I know are simple data-scrapers with all it disadvantages.

If you are more satisfied with another program, by all means use that.

cya, Mithi
Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
 Last edited: by Mithi
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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Bear:

You make TWO count them TWO posts and both are fairly nasty and reflect a distinct lack of knowledge about this program and its flexibility and how it operates. You have the ability to catalog anything you might wish, but you do have to take the time to learn the program and how it functions, but the you have to do that with ANY program. This program is multi-level, and as such yes there are issues about you might or might not be able to Contribute, there are also legitimate legal questions to be asked, there are also legitimate design questoions to be considered and unlike most other Communities you are familiar with the users here actually DO have input into the development of the Program.

But then you obviously have decide not to stick around long enough to figure anything out, or to learn just how flexible the software is.

Skip

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
DVD Profiler Unlimited RegistrantStar ContributorJimmy S
Registered: March 15, 2007
Canada Posts: 1,982
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Quoting thebigbadbear:
Quote:
I've just read a post where a user was stomped on by other users for his feature request.

I feel like I am one of the target in this message, so I'll tell what I think

Quote:
His request sparked a debate that was almost beside the point.  Users debating the usefulness of the request to themselves.  Debating the legality of the request.  Pointing out it's been requested before (as if that proved it was a bad idea -- if anything it proves that there's more people who want it.)

It's important to say those thing. The person who did the request isn't the only user of DVD profiler, everybody here use it and have their opinion. By the way if a sugestion sugest something illegal is value is equal to zero for me.

Quote:
Making requests open invites debate. There should be no debate.

Are we in a dictature all of sudden?

Quote:
  What you created is an environment where I would be afraid to suggest a new feature because of the personal attacks I've just read.

That's a forum on internet nobody know you, how can it be personal?


Quote:
That kind of potential for users to fear submitting ideas could keep a brilliant new idea from reaching you.

So asking for a software to do something different that it's use it's "a brilliant new idea"?

Quote:
I also have to throw in one last point: Your narrow-minded approach to profiling only DVD materials and ignoring [edit] all other movie media storage types [/edit] is a major disadvantage.  You competitors lack this disadvantage.  They can adapt to new changes in media formats without having to re-write their software.  That's bad news for you!

This is not a narrow mind approach, the name is DVD Profiler not AMFTWOWB Profiler*. That's it that's all ...

*:Any Movie Format That Was Or Will Be Profiler
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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BTW Bear, for the record in case you should return. I did not see anybody launch anything that could be remotely consisdered on either the user or the his idea. I did see and engaged in discussion on the merits of the idea. The only person here who invited any kind of personal attack was...YOU.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
DVD Profiler Unlimited RegistrantStar ContributorDoombear
Yosemite Sam Fan
Registered: March 13, 2007
Reputation: Highest Rating
Canada Posts: 1,120
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I did not like the "Hell No!" type of attitude which the Facebook Feature Request thread received. Some people have mighty big stomping boots for something they don't want themselves, and fail to see how others would want a feature. It can be selfish sometimes. But we should measure the popularity of each feature request so the developer can devote their time and energy to what the most people would want.

The benefit of having a public forum for feature requests, is people can build on each others' suggestions and get something which can actually work nicely. It's just a shame when the suggestions are stomped on by those who don't see the need for such a feature.
 Last edited: by Doombear
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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Doom:

I won't speak to anybody, ny problem with ANY of the "social networking" sites has nothing to do with not seeing the use. let's call it, I know far more about those things than I want to know and personally speaking, no matter the value, were I thye developer, i would not put  myslef or my company at risk, you may call it paranoid if you wish. But there are far too many unsavory characters and too little security.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,918
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Quoting thebigbadbear:
Quote:
There should be no debate.

I'd like to debate that.
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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I'll second the move for debate.

Can we get a vote by acclamation.

Skip    
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
thebigbadbear
I'm gone baby, gone!
Registered: November 25, 2007
Posts: 3
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Okay, I really did not intend to post again.  But you all (with the exception of the lovely miss surfeur51) have completely missed the POINT!

So please try to open your minds and re-read my first post in this thread again and again and again until you get the actual point.  Because so far your replies have been self-serving, pointless and off-topic because you did not understand the point being made.  In fact, most of the contributers to this thread seem to be the worst offenders on the board.

[personal replies]

Skipnet50, You are offender numero-uno!  This forum would be well served by you limiting yourself to no more than one post per day per thread.  Why?  Because last time I checked they still call the product "DVD profiler" as you're so fond of pointing out.  It's certainly not called "Skip's Profiler" so I wonder who gave you the right to pounce all over everyone else's contributions to the forum?  Read some of your own posts and realize it's not contributing in any way to the continued existence or development of this product!  (BTW, I HAVE used this product.  I banged my head against Profiler's inadequecies and flaws before finding something that worked with far less hassle and fuss.)

Quoting AESP_pres:
Quote:
Are we in a dictature all of sudden?

Yes, it's called a private company!  The developers may be letting you lot run amuck and think you have some real input.  But at the end of the day the developer tallies the requests and decides what's feasible, reasonable, and marketable.  All your hot air and petty attacks on users do nothing but make Profiler users look bad.  (It shows you for the BULLIES that you are!)

[/personal replies]

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Long story short.  There is something very rotten in this forum.  If the admins can't see that, they are blind or non-existent.  Nothing short of a campaign -- a pure show of force (bannings, deletions, locking, warnings, acceptable use bulletins) will clean up this forum.  If this kind of campaign isn't undertaken -- you may as well get rid of the forum.  Because it's become stagnant.  Instead of breeding ground for the sharing of ideas and discussion, it has become a grade school recess bully-fest.

If you folks can't get my point now, you're really and truly a lost cause!

Sincerely,
- TheBigBadBear

P.S. If there are any admins and they actually care anymore what goes on here, this thread should either end up locked or deleted and my user account should vanish.  (Consider my posts a test if you will.)  If this post still exists next week, then you folks will know exactly how unimportant you are currently to Invelos!  Let's face it, I know I've been rude.  I've been downright nasty to a couple users.  But I really think you all needed the collective slap in the face.
 Last edited: by thebigbadbear
DVD Profiler Unlimited RegistrantStar ContributorDariusKyrak
Fishcakes.. and why not?
Registered: March 23, 2007
United Kingdom Posts: 317
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TheBigBadBear,

I'm afraid that I disagree with you on no debating. More accurately, I would rather see a proper request system where people can support for, against, or indifferent, being able to highlight any possible improvements or consolidations of differing requests with common functionality (i.e. if you can make five slightly differing requests into one and collate support for the five features, it's far more likely to occur than from five isolated and unsupported requests). I've seen many a request improved through debate.

Having said that, I agree that there was precious little debate about the request you were reading, and a lot of loosely associated debate of no relevance, as well as users making comment in place of the developer (who I personally think is capable of making up his own mind). It was really an excellent example of what should not happen, and whilst far from isolated, I think restricting responses could do more harm than good.

I'll also say that I really don't think that you can use the removal of this thread as a gauge - the company shows little desire to come down on anything, and you challenge you express is as unlikely to bring forth a response as a direct request. Therefore, the continued existence of the thread would be easily argued as abstention rather than a positive decision in your favour, and the mere existence of this argument would invalidate any claim you make a to its continued existence. I'd love to see positive action from Invlos, but inaction can't be interpreted as agreement.

I'll also add, try not to reply angry. I was quite angry at the way that user was treated by some (although many responders were actually being very helpful), especially as the experience led to the user choosing not to visit the forum again, but I resisted comment at the time. It's better to refute claims by example, like this:

Quoting Skipnet50:
Quote:
BTW Bear, for the record in case you should return. I did not see anybody launch anything that could be remotely consisdered on either the user or the his idea. I did see and engaged in discussion on the merits of the idea. The only person here who invited any kind of personal attack was...YOU.


From the request thread:
Quoting... somebody from page one...:
Quote:
Si I have news for you, jerk, for HDD to work it is going to depend on people like myself not people like you who apparently don't have a large enough collection to fill a thimble.


AESP_pres, I don't really understand why you thought the comment was directed at you, but I think that a lot of the comments in the thread were out of place.

Stuart
This is a sig... ... ... yay...

Don't understand? Maybe DVDProfilerWiki.org does!
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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Bear:

You are hopeless. Three posts and all of them nasty. Get over yourself, sir. I could make some constructive suggestions for you but i would be wasting my time.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
DVD Profiler Unlimited RegistrantStar ContributorDaddy DVD
Lost in Translation
Registered: March 14, 2007
Netherlands Posts: 2,366
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Quoting surfeur51:
Quote:
There is quite only the translation forum which remains friendly (guess why ?)

Because friendly is my middle name...  
Martin Zuidervliet

DVD Profiler Nederlands
DVD Profiler Unlimited RegistrantStar ContributorJimmy S
Registered: March 15, 2007
Canada Posts: 1,982
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Quoting DariusKyrak:
Quote:
AESP_pres, I don't really understand why you thought the comment was directed at you, but I think that a lot of the comments in the thread were out of place.

Stuart


Because I was one of the last to post a comment in the thread that she was refered too and I didn't see that she have made a post there.
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