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    Invelos Forums->DVD Profiler Mobile: Mobile Technical Support Page: 1  Previous   Next
Problems syncing
Author Message
DVD Profiler Desktop and Mobile RegistrantFingerlakes Dave
Registered: April 6, 2007
United States Posts: 442
Posted:
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Anyone had problems syncing with DVD Profiler desktop?  Since I've upgraded, I haven't been able to do it regular or by mapping a drive. 

+++++++++++++++++++++

Part two of this issue, and how I forgot, well...
When I installed, the prompt is to uninstall previous version.  OK, so I did.  I now have *NO* DVD Profiler icon in for the program section of WM 6.1, or is I do it's hiding. 
 Last edited: by Fingerlakes Dave
DVD Profiler Desktop and Mobile RegistrantStar Contributorlyonsden5
Hello old friends!
Registered: March 13, 2007
Reputation: High Rating
Posts: 2,372
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I just ran mine for the first time since the 142 build of DVDPM and everything worked just fine.
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
Reputation: High Rating
United States Posts: 1,033
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mines not working either, sent 2 different error reports, it is erroring out and freezing on the 2nd to last step, tried synch and overwrite.

also, it does seem to send some data but my owned is only items not showing up in my custom collections and I do not have my custom collections on the mobile

-Agrare
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,916
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Try deleting the DVD Profiler directory on your device and re-syncing.
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
Reputation: High Rating
United States Posts: 1,033
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Quoting Dr. Killpatient:
Quote:
Try deleting the DVD Profiler directory on your device and re-syncing.


just finished doing that, same problem...the error actually occurs while sending the custom collection files

-Agrare
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
Reputation: High Rating
United States Posts: 1,033
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I moved all my profiles out of custom collections so they now show in my owned directory on the mobile device however I still get the error while copying the custom collection files.

-Agrare
DVD Profiler Desktop and Mobile Registrantcougar57
Registered: May 19, 2008
Posts: 3
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I'm having the same problem...  Tried everything mentioned already...  Even deleted all of my custom categories...  Hopefully this will get fixed,  because this is a feature I've wanted for awhile...  I have a Windows Mobile 6 Classic device...
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
Reputation: High Rating
United States Posts: 1,033
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just finished a support ticket with Invelos. Not sure if this is your problem but in my case the below solved the error

Quote:
It looks like this may happen for custom collection categories for which the blank image type is selected.  Try selecting an image type for each category under Tools->Edit Collection Categories.


-Agrare
DVD Profiler Desktop and Mobile Registrantbigbadfred
Registered: April 10, 2007
Posts: 6
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Hi, all.
I also had problems syncing with my mobile with an error: "Can not read file .....".
My problems ended when I temporarily paused Kaspersky Antivirus.
Maybe a suggestion for some other problems ;-)
DVD Profiler Desktop and Mobile RegistrantTaren Capel
That's Numberwang!
Registered: April 18, 2009
United Kingdom Posts: 1
Posted:
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Quoting bigbadfred:
Quote:
Hi, all.
I also had problems syncing with my mobile with an error: "Can not read file .....".
My problems ended when I temporarily paused Kaspersky Antivirus.
Maybe a suggestion for some other problems ;-)



This worked for me, though on occasions it has synced while Kaspersky been running.  The most anoying thing is when Profiler fails to send the error report that is generated after it failes to sync.
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