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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
Update from iPhone to Desktop: Not all collections
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DVD Profiler Unlimited Registrantmichaeldk
Registered: February 22, 2009
Posts: 11
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Hi-

I added new DVDs on my iPhone to Colllection #1. I also removed DVDs from Collection #2 on my iPhone. When I went to update/sync to my desktop, Collection #1 was updated with the new DVDs, but Collection #2 on my desktop did not change; the deleted DVDs were still there.

Has anyone else had this happen? Any recommendations?

Thanks,
Michael
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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Just to be sure I understand, you have 2 different databases on desktop and the same 2 different databases on your iPhone?
Invelos Software, Inc. Representative
 Last edited: by Gerri Cole
DVD Profiler Unlimited Registrantmichaeldk
Registered: February 22, 2009
Posts: 11
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I only have one database on the desktop and the same one on the iPhone. Each has the same 3 collections (Owned, Ordered, and Wish List) in it. The terminology isn't always clear, because the command on the iPhone is "Update Collection," but I don't know if it's updating the entire database or just one particular collection, e.g., Owned. Is there someway to control which collection gets updated?
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Quoting michaeldk:
Quote:
I only have one database on the desktop and the same one on the iPhone. Each has the same 3 collections (Owned, Ordered, and Wish List) in it. The terminology isn't always clear, because the command on the iPhone is "Update Collection," but I don't know if it's updating the entire database or just one particular collection, e.g., Owned. Is there someway to control which collection gets updated?


it updates all the collections (owned, ordered, wishlist, etc..) in fact I update 6 separate collections with the 'one update'.
Paul
DVD Profiler Unlimited Registrantmichaeldk
Registered: February 22, 2009
Posts: 11
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Thanks--this clarifies how it's supposed to update. I still don't understand why the DVDs I deleted on my iPhone are still in my desktop collection of the same name even after updates.
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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When you synched with the desktop, did you have "send changes" set to On?
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantmichaeldk
Registered: February 22, 2009
Posts: 11
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Yes, it was on. I also enabled remote sharing on the desktop.
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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What collection category were the deleted DVDs in? If it is a custom category, is it included in Owned?

The DVDs that you deleted from one category were not the same ones that you added to the other category were they?
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantmichaeldk
Registered: February 22, 2009
Posts: 11
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They were in the Ordered collection. And they were not added to any other category.
 Last edited: by michaeldk
DVD Profiler Unlimited Registrantmichaeldk
Registered: February 22, 2009
Posts: 11
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I tried to sync again, and I lost 100 titles from my Ordered collection. So I restored the database on my desktop, then opened up the iPhone app to sync. The sync worked and the iPhone data now matches the desktop. However, the "Send Changes" button on the iPhone is now set to "Off" and I cannot turn it on. Sharing is still enabled on my desktop.

What's going on?

I love this app, but it's behaving strangely.
 Last edited: by michaeldk
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 1,441
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The "Send Changes" button can only be set to on if changes have been made on the iOS platform.
Registered: February 10, 2002
DVD Profiler Unlimited Registrantmichaeldk
Registered: February 22, 2009
Posts: 11
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Thanks, greyghost! Makes a lot of sense when you think about it. Which is exactly what I forgot to do. 

Have a great weekend!
    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next