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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Find Double Dips
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DVD Profiler Unlimited RegistrantStar ContributorMarty S. McFly
Registered: May 6, 2008
Canada Posts: 75
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Was using the plugin Find Double Dips and an error pops up there is an error in XML Document (504,20).  What does this mean and how to I fix it. 
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,601
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It sounds like the plug-in generates and/or uses an XML file which has an error on line 504, character 20.
 Last edited: by rdodolak
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,401
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The easiest and most likely place for this to happen is in the Overview or Notes. Sometimes people copy text that includes invalid characters, such as printer "Form Feed" Hex 12.

Look at this table.  Except for LF and CR, many of these codes below Hex 32 (space) will cause problems in XML.

If you can isolate the profile that contains the error, try editing the Overview and Notes. Be suspicious of what appears to be extra spaces that might in fact be non-printable characters not legal in XML.

Try loading the XML into ProfilerQuery. When I was working with Gunnar a few months back, he caught and fixed a couple like this. If it loads into that one, maybe save it out again, and that might purge the bad character(s).
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,738
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Redwolf sent me the XML at my request and we located the problem. Hopefully Redwolf can fix it 
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantStar ContributorMarty S. McFly
Registered: May 6, 2008
Canada Posts: 75
Posted:
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Fix it and it worked  thanks.   
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,601
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What did the error turn out to be?
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,738
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Garbled data in the Disc Location and Disc Slot field of one profile.
Karsten
DVD Collectors Online

DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,401
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Ah, I suspected a user editable field such as Overview and Notes, but I forgot about Location and Slot.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
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